I sent an inquiry through Customer Service, why have I not heard from VMV?
As reliable as they normally are, electronic messages and forms can sometimes fail to get delivered. Or, technical problems on the side of your Internet Service Provider can cause bumps in communication that can result in an email or online form not being routed or delivered properly. VMV will usually respond to your message within 24 hours. If you do not hear from us within three days of submitting your message, we may not have received it, so please try again.