Exchange guidelines

Last Updated: Mar 15, 2016 02:53AM UTC
When requesting an exchange, please email Customer Service within 72 hours of receiving your package to make arrangements.
Should you wish to exchange your product for products of lesser value, the remaining value will be available for use at another time as online store credit.
Should you wish to exchange your product for another product of greater value, we will only credit the value of your original purchase. You must pay the remainder in full for the exchange to be processed.
Store credit is not redeemable for cash, may not be exchanged, and is not refundable.
Processing and transit time for an exchange is usually 7-14 business days from the time your returned product is received.

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