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Returns and exchanges for gifts

Last Updated: May 18, 2016 03:01AM UTC
If you bought a VMV product as a gift for someone else, follow the instructions shown above for Returns and Exchanges. You can return the gift yourself or ask the recipient to return it to us, following the procedure shown above. We cannot accept items for returns or exchanges if the above procedures have not been followed.

If the value of the product you request in exchange is less than that of your original product, you may be issued store credit which you can use towards your new purchase.
 
Refunds will only be granted to the purchasing customer.
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